PACT Teams
To schedule an appointment or for any of your health care needs call your team directly.
Team A 564-7856
Team B 564-7857
Team C 564-7871
Women's Clinic 564-7836
Here is a list of doctors in the various clinics. When calling the above Team numbers, press the corresponding number below to reach each Teamlet.
| Team A |
Team B |
Team C |
| Dr. Krapin - 1 |
Dr. Calderon - 1 |
Dr. Quirarte - 1 |
| Dr. Goldsmith - 2 |
Mr. Harrison - 2 |
Ms. Andredakis - 2 |
| Dr. Chalupa - 3 |
Dr. Gonzalez - 3 |
Mr. Vickery - 3 |
| Dr. Moto - 4 |
Dr. Sanchez - 4 |
Dr. Uribe - 4 |
| Ms. Bedwell - 5 |
|
Ms. Payan - 5 |
| Dr. Lloveras - 6 |
|
Dr. Santoscoy - 6 |
| Dr. Podila - 7 |
|
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Billing Questions
To speak with someone in our billing section, call the Medical Center at (915) 564-6011 ext. 7809. For more information, visit the Copays and Charges website.
If you have questions regarding a bill for services provided in the community, contact the Fee Department at (915) 564-6100 ext. 7593.
Caregiver Support Program Coordinator
Patti Logue, RN, BSN,
(915) 564-6100, ext. 6429
Compensation and Pension (C & P)
Letty Guillen, Program Support Assistant
(915) 564-6133
Contact the VA - Inquiry Routing and Information System
VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Eligibility Inquiries
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (915) 564-7972 or visit the VA Health Care Eligibility Center web site.
Former Prisoner of War (FPOW) Advocate
Catalino Layumas, M.D.
(915) 564-6100 ext. 6359
Letty Guillen (alternate)
(915) 564-6100 ext. 6133
Homeless Veteran Coordinator
Sixto Gomez, LICSW
(915) 564-6100 ext. 6538
Integrated Disability Evaluation System (IDES)
Military personnel may contact their unit or call (915) 742-5071.
Human Resources
General Line
(915) 564-7963
Military Sexual Trauma Coordinator
Elva Smallwood, LMSW
(915) 564-6100 ext. 6159
News Media
Members of the news media should contact our Public Affairs Officer, Ms. Gail Ziegler at (915) 564-7882, (Fax) 564-7920 or email gail.ziegler@va.gov.
OEF/OIF/OND Coordinator
Dr. Jacquelyn C. Williams
(915) 564-6100 Ext. 6414
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact Ms. Lora Strachan at (915) 564-6197, located on the 3rd floor, room #A381.
Pharmacy
Privacy Officer
To speak with our privacy officer, call the Medical Center at (915) 564-7813.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (915) 564-7995.
Suicide Prevention Coordinator
Dr. Donna Nesbit-Veltri
(915) 564-6100 ext. 7955
Telephone Care
Evenings, Nights, Weekends, Holidays - For veterans who are in need of medical advice or have questions about their medications.
1-800-672-3782 ext. 7800
During normal business hours contact your PACT Team.
Veterans Justice Outreach Coordinator
Joel Arrigucci, LICSW
(915) 564-6100 ext. 6526
Women Veterans Health Program Coordinator
Jo Ann Culberson, RN, BSN
(915) 564-6100, ext. 3608
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