Contact the El Paso VA Health Care System
PACT Teams
To schedule an appointment or for any of your health care needs call your team directly.
- Team A 564-7856
- Team B 564-7857
- Team C 564-7871
- Women's Clinic 564-7836
Here is a list of doctors in the various clinics. When calling the above Team numbers, press the corresponding number below to reach each Teamlet.
- Team A - Dr. Krapin - 1, Dr. Goldsmith - 2, Dr. Chalupa - 3, Dr. Moto - 4, Ms. Bedwell - 5, Dr. Lloveras - 6, Dr. Podila - 7
- Team B - Dr. Calderon - 1, Mr. Harrison - 2, Dr. Gonzalez - 3, Dr. Sanchez - 4
- Team C - Dr. Quirarte - 1, Ms. Andredakis - 2, Mr. Vickery - 3, Dr. Uribe - 4, Ms. Payan - 5, Dr. Santoscoy - 6
Billing Questions
To speak with someone in our billing section, call the Medical Center at (915) 564-6011 ext. 7809. For more information, visit the Copays and Charges website.
If you have questions regarding a bill for services provided in the community, contact the Fee Department at (915) 564-6100 ext. 7593.
Caregiver Support Program Coordinator
Patti Logue, RN, BSN,
(915) 564-6100, ext. 6429
Compensation and Pension (C & P)
Letty Guillen, Program Support Assistant
(915) 564-6133
Contact the VA - Inquiry Routing and Information System
VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Eligibility Inquiries
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (915) 564-7972 or visit the VA Health Care Eligibility Center web site.
Former Prisoner of War (FPOW) Advocate
Catalino Layumas, M.D.
(915) 564-6100 ext. 6359
Letty Guillen (alternate)
(915) 564-6100 ext. 6133
Freedom of Information Act (FOIA)
For questions regarding FOIA, contact the FOIA/Privacy Officer, Jill Winstead at (915) 564-7813 or Karen Clark at (915) 564-6100 ext. 6243. Requests can also be e-mailed. For more information, visit the Freedom of Information Act website.
Homeless Veteran Coordinator
Sixto Gomez, LICSW
(915) 564-6100 ext. 6538
Integrated Disability Evaluation System (IDES)
Military personnel may contact their unit or call (915) 742-5071.
Human Resources
General Line
(915) 564-7963
Military Sexual Trauma Coordinator
Elva Smallwood, LMSW
(915) 564-6100 ext. 6159
News Media
Members of the news media should contact our Public Affairs Officer, Susan Fleming at (915) 564-7574, (Fax) 564-7920 or email susan.fleming@va.gov.
OEF/OIF/OND Coordinator
Dr. Jacquelyn C. Williams
(915) 564-6100 Ext. 6414
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact Ms. Lora Strachan at (915) 564-6197, located on the 3rd floor, room #A381.
Pharmacy
Outpatient Pharmacy - Monday-Friday 8:00 am - 4:45 pm (915) 564-7942
Refill Line (Toll Free) - 1-800-672-3782
Online via My HealtheVet - Online Refill Information
Privacy Officer
To speak with our privacy officer, call the Medical Center at (915) 564-7813.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (915) 564-7995.
Suicide Prevention Coordinator
Dr. Donna Nesbit-Veltri
(915) 564-6100 ext. 7955
Veterans Justice Outreach Coordinator
Joel Arrigucci, LICSW
(915) 564-6100 ext. 6526
Women Veterans Health Program Coordinator
Jo Ann Culberson, RN, BSN
(915) 564-6100, ext. 3608
