To schedule an appointment or for any of your health care needs call your team directly.
Here is a list of doctors in the various clinics. When calling the above Team numbers, press the corresponding number below to reach each Teamlet.
To speak with someone in our billing section, call the Medical Center at (915) 564-6011 ext. 7809. For more information, visit the Copays and Charges website.
If you have questions regarding a bill for services provided in the community, contact the Fee Department at (915) 564-6100 ext. 7593.
Caregiver Support Program Coordinator
Patti Logue, RN, BSN,
(915) 564-6100, ext. 6429
Compensation and Pension (C & P)
Letty Guillen, Program Support Assistant
Contact the VA - Inquiry Routing and Information System
VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (915) 564-7972 or visit the VA Health Care Eligibility Center web site.
Former Prisoner of War (FPOW) Advocate
Catalino Layumas, M.D.
(915) 564-6100 ext. 6359
Letty Guillen (alternate)
(915) 564-6100 ext. 6133
Freedom of Information Act (FOIA)
For questions regarding FOIA, contact the FOIA/Privacy Officer, Jill Winstead at (915) 564-7813 or Karen Clark at (915) 564-6100 ext. 6243. Requests can also be e-mailed. For more information, visit the Freedom of Information Act website.
Homeless Veteran Coordinator
Sixto Gomez, LICSW
(915) 564-6100 ext. 6538
Integrated Disability Evaluation System (IDES)
Military personnel may contact their unit or call (915) 742-5071.
Military Sexual Trauma Coordinator
Elva Smallwood, LMSW
(915) 564-6100 ext. 6159
Members of the news media should contact our Public Affairs Officer, Susan Fleming at (915) 564-7574, (Fax) 564-7920 or email firstname.lastname@example.org.
Dr. Jacquelyn C. Williams
(915) 564-6100 Ext. 6414
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact Ms. Lora Strachan at (915) 564-6197, located on the 3rd floor, room #A381.
Outpatient Pharmacy - Monday-Friday 8:00 am - 4:45 pm (915) 564-7942
Refill Line (Toll Free) - 1-800-672-3782
Online via My HealtheVet - Online Refill Information
To speak with our privacy officer, call the Medical Center at (915) 564-7813.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (915) 564-7995.
Suicide Prevention Coordinator
Dr. Donna Nesbit-Veltri
(915) 564-6100 ext. 7955
Veterans Justice Outreach Coordinator
Joel Arrigucci, LICSW
(915) 564-6100 ext. 6526
Women Veterans Health Program Coordinator
Jo Ann Culberson, RN, BSN
(915) 564-6100, ext. 3608